When I graduated from college, more people took jobs as journalists than management consultants. Today, newspapers, magazines and television stations hire more management consultants than journalists. So it goes. My nephew Julian, who spent Thanksgiving with us, started college wanting to be a journalist. He switched to business, recently graduated from the University of Illinois and [...]
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Previous Ribby Awards have gone to CEOs who have sacrificed personal security and comfort to help their employees make it through the recession. This month’s Ribby goes to Untours founder and CEO Hal Taussig, who has happily given away everything he and the profitable company have earned for more than a decade. The 85-year-old Taussig, [...]
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In my last post, Sales vs Marketing is a Diversity Issue, I wrote that the perpetual disunity between sales and marketing departments has the same underlying dynamics as conflicts between employees of different races, genders, national origins, and religions. This view comes from my work with R. Roosevelt Thomas, founder of the American Institute for [...]
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The competition, distrust and all-around enmity between sales and marketing departments in large companies is a festering problem. Some organizations try to fix it. But, they cannot without recognizing the fundamental personality differences that distinguish successful sales people and marketers. Until they can get these perpetually antithetical people to work together companies will pay a [...]
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One of the most disheartening moments in my career occurred at a meeting between senior managers of a FORTUNE 100 company and its PR team that included me. One of the client’s people asked: “What should our CEO’s position be about . . . . ?” Looking around, I was the only person shocked by [...]
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